Already Joined The Scheme?
If you have joined the switching scheme already, your contract with your new energy provider is only for a period of 12 months from the date you switched.
If you wish to continue to be a part of the scheme and hopefully continue to save on your energy bills you will need to register again before your contract comes to an end. That end date will be shown on any of your statements you have received from your energy provider.
Why do I need to do this?
The tariff which you have enjoyed, that reduced your energy costs, was a result of the auction when you originally registered.
That tariff only lasts for 12 months, after that period your energy company would offer you one of their alternative tariffs, which may not be as good as the tariff you have had through the Sedgefield Switching Scheme.
How will I Know This?
You will also receive a letter from your energy provider about 7 weeks before your contract end date, which will give you options of their alternative tariffs and what your estimated yearly costs would be.
A comparison much the same as the personal offer you received when you joined the switching scheme. In our experience it is very likely that the alternative will be more expensive that your present tariff.
If it is more expensive what should I do?
Register again with the scheme, just as you did when you joined the scheme originally. It will give you another option which we would hope would be better than the alternatives you have been offered.
When should I register again?
The Auctions are normally held three times a year with the start of registration normally about 8 weeks beforehand.
So, as an example, if you joined our scheme in May last year you should register again for the May auction this year, the registration period being open from 31st March. Similarly if you joined in October last year you should look to register again from August this year or if you joined in February this year it would be December.
Details of the registration periods and auction dates will be provided on this website and in the Sedgefield News. If you have missed your registration already, register again as soon as you can.
What should I do if I haven't had a letter from my Energy Company?
Still register because you will receive it before you have to make the decision of what you are going to do when your existing contract comes to an end.
Is there an exit fee?
Exit fees can only be applied if you have more than 7 weeks left on your contract. They also don’t apply, at any time, if you are only switching tariff with the same supplier. So if the winner of the auction happened to be your current supplier you can switch at any time and you would not pay any exit fees.