Festival and concert goers looking
to get last minute tickets to this
summer’s top events are urged to
be on their guard against fraudulent
sellers, as new data reveals £6.7
million was lost to ticket fraud last
year.
Action Fraud, the national fraud and
cybercrime reporting service, has
launched a ticket fraud awareness
campaign, warning people to be alert
to fraudsters trying to catch out
people planning for popular and sold
-out events.
Last year more than 8,700 people
reported they had been a victim
ticket fraud, with a total of £6.7
million lost.
The warning comes ahead of the
Glastonbury Festival ticket resales
and before top summer events, such
as Taylor Swift’s sell out Eras tour.
Pauline Smith, Head of Action Fraud,
said: “We all want to enjoy ticketed
events this summer, but that doesn’t
stop fraudsters from taking the fun
out of things we look forward to
doing. Too many people are losing
out to fraudulent activity or genuinelooking
phishing messages.”
How to protect yourself from ticket
fraud
- Only buy tickets from the venue’s
box office, the promoter, an official
agent, or a well-known and
reputable ticket exchange site.
- Avoid paying for tickets by bank
transfer, especially if buying from
someone unknown. Credit card or
payment services such as PayPal
give you a better chance of
recovering the money if you
become a victim of fraud.
- Be wary of unsolicited emails,
texts or adverts offering
unbelievably good deals on tickets.
- Is the vendor a member of
Society of Ticket Agents and
Retailers (STAR)?
If they are, the
company has signed up to strict
governing standards. STAR also
offers an approved Alternative
Dispute Resolution service to help
customers with outstanding
complaints.
For more information
visit star.org.uk/buy_safe.